How to Handle Tenants Traveling for the Holidays

The holiday season brings more than just decorations and family gatherings—it also means many tenants will be away from their rentals for days or even weeks at a time. For property owners, this can create unique risks: frozen pipes, security concerns, and unexpected emergencies.

Here’s how you can prepare (and what tenants should do before locking the door and heading out).

1. Communicate Early and Often

Encourage tenants to notify you if they’ll be gone for an extended period. This isn’t about prying—it’s about ensuring the property is protected. A quick heads-up allows you to check in if there’s extreme weather or other emergencies.

2. Prevent Frozen Pipes

Connecticut winters can be unforgiving. Remind tenants to:

• Keep the heat on, even if set low (around 55°F or higher).
  

• Open cabinet doors under sinks to allow warm air circulation.
  

• Drip faucets during especially cold nights.
  

A simple email reminder before the holidays can prevent thousands of dollars in water damage.

3. Secure the Property

Vacant-looking homes can attract unwanted attention. Suggest that tenants:

• Lock all doors and windows.
  

• Use timers for lights.
  

• Avoid advertising their trip publicly on social media until after they return.
  

A little prevention goes a long way in deterring break-ins.

4. Plan for Package Deliveries

With online shopping at its peak, packages piling up outside can be a clear sign nobody’s home. Tenants should pause deliveries, use Amazon lockers, or ask a neighbor to collect items.

5. Share Emergency Contacts

Tenants should know who to call if something happens while they’re away (and you should know how to reach them, too). Whether it’s a burst pipe or a tripped breaker, having a clear communication chain saves time and stress.

Final Thoughts

The holidays should be a time of joy, not property headaches. With the right preparation, owners and tenants can both feel confident that the property will be safe and sound—even if the tenants are miles away.

At Ironclad Property Management, we don’t just react when things go wrong—we plan ahead. From tenant communication to winter maintenance, our systems protect your investment year-round.

👉 Want peace of mind this holiday season? Let’s make a plan together.