call today: 860.956.6825
OWNER UNIVERSITY
WELCOME TO THE OWNER UNIVERSITY
Welcome to Owner University, your go-to resource for everything you need to know about managing your investment properties with confidence. Here, we provide valuable insights, clear explanations of our procedures, and answers to frequently asked questions, empowering property owners to make informed decisions.
Whether you're new to property ownership or a seasoned investor, Ironclad Property Management will help you navigate the complexities of property management with ease.
WHAT YOU NEED TO KNOW
OWNER PAYMENTS & REPORTING
Learn how to read and understand your monthly owner statements through AppFolio.
PROPERTY MELD
Get a quick overview of our streamlined maintenance software that keeps you and your tenants informed in real-time.
INSPECTIONS
Learn how we use a mix of in-person and tenant self-inspections to monitor property condition.
MAINTENANCE PROCEDURES
How we prioritize tenant repair requests and ensure cost-effective, timely service for your property.
PEST CONTROL PROCEDURES
How we handle pest issues in compliance with local laws and tenant expectations.
SECURITY DEPOSITS
Learn why we hold security deposits in escrow—ensuring legal compliance and properly handling any tenant charges.
NAVIGATING SECTION 8
We simplify the complexities of working with Section 8 tenants—so you get the benefits without the headaches.
RENT CONTROL PROCEDURES
An overview of our proactive rent collection process, payment options, and the legal steps we take when rent isn’t paid.
INCIDENT HANDLING GUIDE
Real examples of how we respond to property issues quickly and effectively.
EVICTIONS
Even with strong screening, evictions can happen—our victim protection program helps cover legal costs up to $1,000.
MOVE - OUT PROCESS
Our step-by-step system for property turnovers, security deposit handling, and repairs.
RESIDENT BENEFITS PACKAGE
A value-added program for tenants that improves retention and reduces your vacancy loss.
TENANT SCREENING
How we find qualified, responsible tenants using our proven 21-point screening process.
PET SCREENING
Our approach to pets and how we reduce liability with professional screening.
OWNER FAQS
Find quick answers to common questions about our processes, services, and what to expect as a property owner.
FOLLOW US
COMPANY
CUSTOMER CARE
LEGAL
6 Way Road
Middlefield, CT 06455
860.956.6825
Ironclad Property Management is committed to ensuring that its website is accessible to people with disabilities. All the pages on our website will meet W3C WAI's Web Content Accessibility Guidelines 2.0, Level A conformance. Any issues should be reported to [email protected]. Website Accessibility Policy