RENT COLLECTION PROCEDURES

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Ask any property manager about rent collection and they will tell you rent collection is easy until it is not. We have a proactive approach to rent collection which involves multiple emails, texts and phone calls prior to rent being late and after rent is late. We offer multiple options for payment; check, money order, ACH transfers, credit card, and automated payment processing at partner retailers. Tenants can pay online, mail us payment, put in our lockbox, or hand deliver. We try to take all of the tenant excuses out of paying rent!

Detailed Statements and Accounting

Our customizable, web-based owner portal gives you access to a variety of reports. Here, you can review owner statements, tenant directories, and paid work orders, along with dozens of other detailed accounting tools.

Rent Collection Services

Our effective collection strategies ensure rent is received on time. If rent is missed, we promptly initiate the eviction process and pursue any outstanding balances.

Electronic Payments

To eliminate delays and mailing expenses, we offer direct deposit via ACH transfer. This convenient method enables us to collect rent, reconcile accounts, and send funds to owners more quickly.

OUR PROCEDURES

  • Our tenants all have until the 10th of each month to pay their rent "on time" without incurring a late fee.

  • We have a zero-tolerance policy when it comes to rent collection. If a tenant has a greater balance than $500, we immediately send a file to our Marshal to issue a Notice to Quit in person to the tenant. We also send email notifications and call the tenants throughout this process to stress the importance of getting current with their rental balance.

  • If the tenant has still not paid by the end of the month, we will be issuing a Summons and Complaint. At this time our Attorney will be sending a file to the courts to continue the eviction process.

THE IRONCLAD

DIFFERENCE

Glimpse Into What Makes Us Unique

10+

YEARS EXPERIENCE

12+

TEAM MEMBERS

10,000

APPLICATION PROCESSED

200+

5 STAR GOOGLE REVIEW

3%

EVICTION RATE

90%

RENT COLLECTED

70%

RESIDENT RETENDITION

100%

SATISFACTION GUARANTEE

CLIENT TESTIMONIALS

"Highly recommend"

"I have been renting with Ironclad for 5 years now and they have always been very prompt and responsive when contacted about any maintenance issues, etc. Highly recommend. Anthony has been great and very accommodating."

- Joe V.

"Great to work with"

"Ironclad Property is a great property mgmt co. One of their lease agent Denisse was great to work with. She made finding a home for rent and the application process very smooth. Thanks so much Ironclad Team."

- Evelyn Joseph

"Process seamless"

"Ironclad is a very well run and professional company. Responsive and friendly service proves this management company team is great to rent from. They also utilize current technology which makes the process seamless from beginning to end."

- Lisa Holland

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CUSTOMER CARE

LEGAL

Why Hire Us as Your Property Manager

Ironclad Property Management provides full property management services, from leasing and tenant screening to maintenance, rent collection, and financial reporting. What sets us apart? Our 12 Ironclad Guarantees:

1. Happiness Guarantee:

No long-term contracts; month-to-month management.

2. NO Regrets Guarantee:

Full refund within 3 months if you're not satisfied.

3. Eviction Guarantee:

Up to $1,000 reimbursement for eviction expenses.

4. Response Time Guarantee:

We respond within 24 business hours.

5. Rent Deposit Guarantee:

Rent deposited to you by the 15th of each month.

6. Management Fee Guarantee:

No rent collected? No fee charged.

7. Leasing Fee Guarantee:

Leasing fee only after a signed lease and payment.

8. One Point of Contact Guarantee:

A dedicated Client Success Manager (CSM) for your needs.

9. Legal Compliance Guarantee:

Lease agreements reviewed by top landlord law firms.

10.Resident Experience Guarantee:

Exceptional service, nearly 5-star Google rating.

11.Spanish Speaking Guarantee:

Bilingual team to serve Spanish-speaking clients.

12.Pet Damage Guarantee

Up to $1,000 reimbursement for pet damage.

Free Rental Analysis For Landlords

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6 Way Road

Middlefield, CT 06455

860.956.6825

Copyright 2024 Ironclad Property Management. All Rights Reserved.

Ironclad Property Management is committed to ensuring that its website is accessible to people with disabilities. All the pages on our website will meet W3C WAI's Web Content Accessibility Guidelines 2.0, Level A conformance. Any issues should be reported to [email protected]. Website Accessibility Policy

6 Way Road

Middlefield, CT 06455

860.956.6825

Copyright 2024 Ironclad Property Management. All Rights Reserved.

Ironclad Property Management is committed to ensuring that its website is accessible to people with disabilities. All the pages on our website will meet W3C WAI's Web Content Accessibility Guidelines 2.0, Level A conformance. Any issues should be reported to [email protected]. Website Accessibility Policy