EXAMPLES OF LEARNING EXPERIENCES

Pest Control

When tenants notify us of pests (ie. roaches, mice, ants, fruit flies) we like to first guide them on trying to self mitigate the issue.

Eliminate Food & Water Sources

  • - Ensure tenants store food in sealed containers.

  • - Fix any leaks and remove standing water sources.

  • - Encourage tenants to maintain cleanliness, especially in kitchens.

    Set Traps & Baits

  • - Use snap traps, glue traps, or bait stations in affected areas.

  • - If using poison, be cautious about placement to avoid harming pets or children.


    We recommend the tenants clean the area(s) that they are seeing evidence of the pests. Then we have them set their own traps. We are happy to reimburse the tenants with the proof of receipts for the self treatment. Most times when tenants do their own due diligence the issue is resolved. If the issue persists after 2 weeks we are happy to then send a pest professional to service the property.

Triaging A Fire At A Property

Immediate Actions:

1. Ensure Safety First – Confirm that all tenants and occupants are safe. If the fire department is still on-site, cooperate with them.

2. Secure the Property – Once cleared by the fire department, secure the property to prevent further damage or unauthorized entry. This may involve boarding up windows or doors.

3. Contact Emergency Services – If you haven’t already, notify the fire department and police if necessary.

Next Steps:

4. Notify Your Insurance Provider– Report the incident to the property’s insurance company to start the claims process.

5. Assess Damage– Work with fire officials, contractors, or insurance adjusters to determine the extent of the damage.

6. Communicate with Tenants– Inform tenants about the situation, safety precautions, and next steps, including possible relocation if needed.

7. Contact Restoration Professionals– Fire damage restoration companies can help with cleanup, smoke removal, and repairs.

8. Document Everything– Take photos and write detailed reports of the damage for insurance and legal purposes.

9. Coordinate Repairs & Permits– Work with contractors and local authorities to ensure the property is restored to code.

10. Review Lease Agreements & Legal Obligations– Depending on lease terms, you may need to provide alternate accommodations or refunds for displaced tenants.

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Why Hire Us as Your Property Manager

Ironclad Property Management provides full property management services, from leasing and tenant screening to maintenance, rent collection, and financial reporting. What sets us apart? Our 12 Ironclad Guarantees:

1. Happiness Guarantee:

No long-term contracts; month-to-month management.

2. NO Regrets Guarantee:

Full refund within 3 months if you're not satisfied.

3. Eviction Guarantee:

Up to $1,000 reimbursement for eviction expenses.

4. Response Time Guarantee:

We respond within 24 business hours.

5. Rent Deposit Guarantee:

Rent deposited to you by the 15th of each month.

6. Management Fee Guarantee:

No rent collected? No fee charged.

7. Leasing Fee Guarantee:

Leasing fee only after a signed lease and payment.

8. One Point of Contact Guarantee:

A dedicated Client Success Manager (CSM) for your needs.

9. Legal Compliance Guarantee:

Lease agreements reviewed by top landlord law firms.

10.Resident Experience Guarantee:

Exceptional service, nearly 5-star Google rating.

11.Spanish Speaking Guarantee:

Bilingual team to serve Spanish-speaking clients.

12.Pet Damage Guarantee

Up to $1,000 reimbursement for pet damage.

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6 Way Road

Middlefield, CT 06455

860.956.6825

Copyright 2024 Ironclad Property Management. All Rights Reserved.

Ironclad Property Management is committed to ensuring that its website is accessible to people with disabilities. All the pages on our website will meet W3C WAI's Web Content Accessibility Guidelines 2.0, Level A conformance. Any issues should be reported to [email protected]. Website Accessibility Policy

6 Way Road

Middlefield, CT 06455

860.956.6825

Copyright 2024 Ironclad Property Management. All Rights Reserved.

Ironclad Property Management is committed to ensuring that its website is accessible to people with disabilities. All the pages on our website will meet W3C WAI's Web Content Accessibility Guidelines 2.0, Level A conformance. Any issues should be reported to [email protected]. Website Accessibility Policy